1. Introduction and Acceptance

These Terms and Conditions (“Terms”) govern your use of the website habitatinspections.com.au (“The Website”) and the services offered by [The Company Name, e.g., Habitat Inspection Services Pty Ltd] (“The Company,” “we,” “us,” or “our”).

By accessing or using The Website, or by submitting a Quote Request form, you agree to be bound by these Terms, all applicable laws, and regulations. If you do not agree with any of these Terms, you are prohibited from using or accessing this site and our services.

2. Lead Generation and Quotations

2.1 Nature of Service

The Website operates as a lead generation platform for property inspection services across Australia. While we strive for accuracy, any pricing, availability, or service details presented immediately on the site or via an automated quote are estimates only and do not constitute a binding contract.

2.2 Final Booking and Pricing

A formal agreement (including final pricing and scope of work) is only confirmed when:

1. A fully licensed inspector or service provider (who may be an employee or a third-party contractor) confirms the booking directly with you.

2. All required property details (size, type, access, specific concerns) have been verified.

3. You accept the final written confirmation and payment terms.

2.3 User Responsibility for Information

You agree that all information provided in the Quote Request form (including property address, property type, and contact details) is accurate, current, and complete. Inaccurate information may lead to delays, additional charges, or cancellation of the service.

3. Scope of Inspection Services

3.1 Limitations of Report

Any inspection report provided by The Company or its contractors is solely a visual inspection of accessible areas of the property at the time of the inspection. The report is limited to the conditions observed and reported on the day of the inspection.

3.2 Non-Invasive Nature

Inspections are non-invasive. Inspectors will not inspect areas that are not readily accessible, including:

• Behind walls or ceilings.

• Concealed plumbing or electrical systems.

• Areas requiring the removal of heavy furniture, flooring, wall linings, or stored goods.

• Inside termite barriers or below finished ground levels.

3.3 Not a Guarantee

An inspection report is a professional opinion based on observed conditions. It is not a guarantee or warranty that the property is free from defects, pests, or future issues. We strongly recommend that you seek independent legal and financial advice prior to entering into any property transaction.

4. Payment and Cancellations

4.1 Payment Terms

Payment terms will be specified in the final booking confirmation. In most cases, payment is required in full prior to the inspection commencement or immediately upon receipt of the inspection report.

4.2 Cancellation Policy

If you need to cancel or reschedule a confirmed booking, you must provide notice to The Company as soon as possible.

• Cancellations made with less than [24/48] hours’ notice may incur a cancellation fee, which may include the cost of administrative time and lost opportunity.

5. Website Use and Intellectual Property

5.1 Permitted Use

You may use the content of The Website (including text, graphics, and images) for your personal, non-commercial viewing only. You may not reproduce, modify, distribute, or otherwise use the content for any commercial purpose without our express written permission.

5.2 Governing Law

These Terms are governed by and construed in accordance with the laws of [Australian State – e.g., New South Wales] and the Commonwealth of Australia. You irrevocably submit to the exclusive jurisdiction of the courts in that State.

6. Limitation of Liability

To the maximum extent permitted by Australian law, The Company, including its directors, employees, and contractors, shall not be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the services or the materials on The Website.

7. Changes to Terms

We reserve the right to revise these Terms at any time without notice. By continuing to use The Website, you are agreeing to be bound by the then-current version of these Terms and Conditions.

Last Updated: November 2025